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Patient FAQ’s

We want to make sure that you receive all of the information that you need to make educated decisions about your eye health. Our eye doctor, Dr. Paul Neiheiser is always available to answer your questions.

Dr. Neiheiser answers your questions about eye care.

Q: I see fine without glasses. Why should I need a routine eye exam?

A:That's a question that I hear often. The answer is very simple. Your vision, while vitally important, is only part of what we check during an eye exam. Believe me, I'm glad you're seeing well and happier still that you can manage without glasses ( I wish I could! ). But in order to keep your good vision, the health of the eye must be maintained. There are numerous eye disorders and diseases that have no symptoms. These can quietly steal your sight before you realize that something is wrong. And like most anything, early detection is key to controlling or curing an eye problem. Annual eye exams for children are important because they are masters of hiding vision problems. They may not say that they can't see, but instead they may avoid reading or do poorly in school. We see our physician for an annual well visit when we feel great, and our dentist once a year when our teeth don't ache. There's nothing routine about the gift of sight ... help us to help you keep yours.

Q: I have noticed that some eye doctors’ offices offer to take photos of the inside of your eyes, even though it isn’t covered by my insurance - is this a good idea?

A: Yes, it is. Photography, or imaging, as we like to say, has come a long way. Not too many years ago, grainy polaroids were state of the art. Not anymore. Most imaging instruments take much more than just a photo. They capture high definition images of the different structures of the eye: the retina, nerve, blood vessels.
They can even capture problems on the outer parts of the eye - like a suspicious lump on the eyelid or dark spot on the iris (the colored part of your eye). Images can be magnified and enhanced in ways to show details that the doctor wouldn’t normally see.
It’s become an effective way to detect problems earlier when they are more easily treatable. Once taken, these images are a permanent part of your record.
Many times, imaging is done when there is a medical need - for example, to analyze a tear in the retina, to see leaky diabetic blood vessels, or document an optic nerve with glaucoma.
These are medical in nature and the doctor will order them. They are typically billed to your insurance company.
We are always striving to give our patients the best care possible. New technology and caring doctors make that happen every time you enter our office.

A message to our Robbinsville Patients.
For patients and customers looking for the Robbinsville location or information, please call 609-448-4872. Thank you.